Tuesday, June 16, 2015

Signature Consulting Frequently Asked Questions...

I often get asked many questions over and over again during my lectures, events or practice workshops. Be sure to keep up to date on my blog for periodic posts that will try to address some of these questions to hopefully help you in being more successful in your practice.

Q: Why would you not put months of treatment on the fee quote or contract?

A:  We do not want our patients to associate their financial arrangements with how long they are in treatment. This plays into effect significantly if you are providing Accelerated orthodontics, especially. Our treatment fees are based on: complexity of treatment, appliances used and results expected. When we associate our treatment fees with financial arrangements, patients might feel they are owed money back if you complete treatment faster. I educate our patients that as a courtesy to them, doctor offers a zero percent in-house financing where we can spread your monthly payments out ‘X’ amount of months (I always go a few months shorter than the estimated months in treatment). We still inform the patients how long the estimated treatment time is, however, I just do not put it directly on the contract itself.

If you have any questions send me an email or reach out to me via phone. I would look forward to hearing from you.

Michelle Shimmin
CEO, Lecturer & Practice Consultant